Privacy Policy

Effective Date: November 10, 2025

At Comfee Brands, LLC (doing business as Curated Comforts Co. and Comfy-Cozy), we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from curatedcomfortsco.com or comfy-cozy.com (collectively, the “Site”).

1. Information We Collect

We collect several types of information to operate our business and improve your experience:

a. Information You Provide Directly

Name, shipping/billing address, email address, phone number, and payment details when you place an order
Account login information, if you create an account
Messages or inquiries sent via our contact form, email, or social media

b. Automatically Collected Information
When you visit our Site, Shopify automatically collects technical data such as:

Browser type, IP address, device information, and operating system
Pages visited, time spent on the site, and referral source
Cookies and similar tracking technologies (see our Cookie Policy)

c. Information from Partners and Apps
We use third-party tools and integrations (for example, Shopify Payments, Google Analytics, Klaviyo, and Meta/Facebook Pixel) that may collect or share limited information to help us operate our store, send marketing communications, and measure performance.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill orders, including payment processing, shipping, and returns
To communicate with you about your order or account
To send marketing emails or offers (only if you’ve opted in)
To improve our website and customer experience
To comply with legal obligations and prevent fraud

3. Sharing Your Information

We only share your data with trusted service providers as necessary to run our business, including:

Shopify, which powers our online store
Payment processors (Shopify Payments, PayPal, or other gateways)
Email marketing partners (such as Klaviyo)
Analytics and advertising providers (such as Google Analytics, Meta/Facebook)

We do not sell your personal information.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.

If you request deletion of your information, we will remove or anonymize it unless retention is required by law (e.g., tax or accounting regulations).

5. Your Rights

Depending on where you live, you may have certain privacy rights, including:

For California residents (CCPA/CPRA):

Right to know what data we collect and how it’s used
Right to request deletion of personal information
Right to opt out of data sharing for advertising

For EU/UK residents (GDPR):

Right to access, correct, or delete your personal data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time

To exercise your rights, email support@curatedcomfortsco.com.

6. Data Security

We follow industry best practices to protect your personal information, including encrypted transmission (SSL) and secure data storage through Shopify.
While no system is 100% secure, we continuously monitor and update our practices to safeguard your data.

7. Minors

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Effective Date” at the top will always indicate the latest version.